Frequently Asked Questions
Frequently Asked Questions about Plumbing Services in Glendale Arizona
Expert Answers from Glendale Plumbing Pros
Welcome to our Frequently Asked Questions page. At Glendale Plumbing Pros, we believe that an informed customer is a happy customer. We understand that plumbing issues can be confusing and stressful. Whether you are dealing with a sudden emergency or planning a home renovation, you likely have many questions about how your system works, what maintenance is required, and when to call a professional.
We have compiled this comprehensive guide to answer the most common questions we receive from residents and business owners in Glendale Arizona. Our goal is to provide clear, helpful information that demonstrates why we are the best plumbing company for your needs. If you do not see your specific question listed here, please do not hesitate to contact us directly. We are here to serve you.
General Plumbing and Company Questions
How do I find a trustworthy plumber near me?
Finding a reliable service provider is essential for the safety of your home. When searching for a plumber near me, look for a company that has deep roots in the local community. You want a team that understands the specific infrastructure of Glendale, from the historic homes to the new developments. Look for a company that offers a broad range of plumbing services, from drain cleaning to water heater repair, so you have a single point of contact for all your needs. At Glendale Plumbing Pros, we prioritize integrity, punctuality, and high quality workmanship. We treat your home with respect and provide clear communication throughout the service process.
What areas do you serve?
We are proud to be a local plumber focused on the Glendale area. We serve all neighborhoods within Glendale Arizona and the surrounding communities. This includes Peoria, Sun City, Phoenix, and Avondale. We cover all local zip codes, including 85301, 85308, and 85305. Because we are local, we can respond quickly to calls, acting as a fast response plumber when you need us most.
Do you offer emergency plumbing services?
Yes, absolutely. We understand that plumbing disasters rarely happen during convenient business hours. A burst pipe or a sewer backup can occur late at night, on weekends, or during holidays. We operate as a 24 hour plumber to ensure you have support whenever a crisis strikes. We are available as a weekend plumber and an after hours plumber. Our emergency plumbing team is ready to mitigate damage and restore functionality to your home 24 7.
Do you handle commercial plumbing as well as residential?
Yes, we are a full service provider. We act as a residential plumber for homeowners and a commercial plumber for businesses. We understand the unique demands of commercial properties, including higher usage rates and larger scale systems. From commercial water heater repair to grease trap plumbing in restaurants, we have the expertise to keep your business running smoothly.
What should I do if I have a plumbing emergency?
The first step is to remain calm. If water is actively leaking, locate the main water shut off valve for your home and turn it off. This is usually located outside near the street or on the side of the house. This will stop the flow of water and prevent further damage. Once the water is off, contact us immediately. If the emergency involves a gas leak, follow our safety protocol below (see the Gas Line section).
Emergency Plumbing and Safety
What is considered a plumbing emergency?
A plumbing emergency is any situation that threatens your property, health, or safety. This includes:
- Burst Pipe: A pipe that has ruptured and is flooding your home.
- Sewer Backup: Sewage coming up through your drains, which is a severe biohazard.
- No Water: A complete loss of water service to the home.
- No Hot Water: A failed water heater, especially during colder weather.
- Gas Leak: A suspected leak in your gas line (requires immediate evacuation).
- Overflowing Toilet: A toilet that will not stop running or overflowing, creating a sanitation issue.
If you are facing any of these issues, contact us for emergency plumbing services immediately.
What should I do if I smell gas?
URGENT SAFETY WARNING: This is a critical life safety situation. If you smell a rotten egg odor (sulfur), hear a hissing or whistling sound near a gas appliance or pipe, or see dead vegetation or dust blowing near a buried gas line, you must go outside and call 911 immediately.
- Do not attempt to locate the leak yourself.
- Do not turn any light switches on or off.
- Do not use a telephone or cell phone inside the house.
- Do not unplug any appliances.
- Do not start any vehicles in the garage or driveway.
Any spark can ignite the gas. Evacuate your family and pets to a safe distance and wait for emergency responders to secure the scene. Once the area is declared safe by officials, you can contact Glendale Plumbing Pros for gas line repair and inspection.
How can I prevent frozen pipes in Glendale?
While freezing temperatures are rare in the valley, they can occur. To prevent the need for frozen pipe repair in winter, we recommend covering outdoor hose bibs with foam covers. If a freeze warning is issued, you can let a faucet drip slowly overnight to keep water moving in the pipes. If you have exposed pipes in an attic or crawlspace, ensure they are properly insulated.
What do I do if a pipe bursts?
If you experience a burst pipe, shut off the main water valve immediately. Open the lowest faucet in your home (usually an outdoor spigot) to drain the remaining water from the system and relieve pressure. Move furniture and valuables away from the wet area. Then, contact us for burst pipe repair. We will locate the break and replace the damaged section of the pipe.
Drain Cleaning and Sewer Line Questions
Why is my drain running slow?
A slow drain is usually a sign of a developing clog. In kitchen sinks, this is often caused by grease, soap scum, and food particles building up on the pipe walls. In bathroom sinks and tubs, hair and toothpaste are the common culprits. Over time, this debris narrows the pipe, slowing the flow of water. We offer drain cleaning near me to remove these obstructions before they become a complete blockage.
Is it safe to use chemical drain cleaners?
We strongly advise against using liquid chemical drain cleaners. These products use harsh acids or lye to burn through clogs. They generate heat which can damage your pipes, especially older metal pipes or plastic PVC pipes. Furthermore, if the chemical fails to clear the clog, it sits in the pipe, creating a hazardous situation for the plumber who eventually comes to fix it. Instead, rely on professional drain cleaning methods like snaking or hydro jetting.
What is hydro jetting?
Hydro jetting is an advanced method of sewer drain cleaning. It involves using high pressure water streams to scour the interior of your pipes. Unlike a snake that just pokes a hole in the clog, hydro jetting removes grease, scale, roots, and sludge, restoring the pipe to its original diameter. It is the most effective solution for long term maintenance and is highly recommended for commercial kitchens and older homes with significant buildup.
How do I know if I have a main sewer line blockage?
A main line blockage affects all the drains in your home. Common signs include:
- Water backing up into the shower or tub when you flush the toilet.
- Gurgling sounds coming from drains when you run the washing machine.
- Multiple fixtures clogging at the same time.
- Sewage cleanout access points in the yard overflowing.
If you notice these signs, contact us for sewer drain cleaning immediately. This is often caused by tree roots invading the line.
Can you fix tree roots in my sewer line?
Yes. Tree roots are a major issue in Glendale. They seek the moisture inside sewer pipes and can enter through small cracks. We use rooter machines to cut through the roots and hydro jetting to wash them away. If the roots have caused significant structural damage to the pipe, we can perform underground water line repair or sewer line replacement. We use sewer camera inspection technology to see exactly where the roots are and determine the best repair method.
Water Heater Repair and Installation
Why do I have no hot water?
A lack of hot water is a major inconvenience. In electric water heaters, this is typically caused by a tripped breaker, a failed heating element, or a broken thermostat. In gas water heaters, it could be a pilot light that has gone out, a bad thermocouple, or a gas supply issue. Our technicians can diagnose the specific cause and perform the necessary water heater repair near me.
How long does a water heater last?
The average lifespan of a traditional tank water heater is 8 to 12 years. Tankless units can last 20 years or more with proper maintenance. If your unit is approaching this age and requires frequent repairs, it is likely more cost effective to opt for water heater replacement.
Should I switch to a tankless water heater?
Tankless water heaters offer several advantages. They provide endless hot water, which is great for large families. They are more energy efficient because they only heat water when you need it, rather than keeping a tank hot 24 7. They also save space. However, the initial cost is higher than a standard tank. As a tankless water heater install expert, we can evaluate your home’s gas and electrical capacity to see if a tankless system is right for you.
Why is my water heater making a popping noise?
Popping, banging, or rumbling noises coming from your water heater are usually caused by sediment buildup. In Glendale, our hard water causes minerals to settle at the bottom of the tank. When the burner heats the water trapped under this sediment, it creates steam bubbles that pop. This can overheat the tank and lead to leaks. We recommend annual water heater maintenance to flush this sediment out.
What should I do if my water heater is leaking?
If you see water on the floor near water heater, inspect the unit carefully. If the leak is coming from a pipe connection on top, it might be a simple repair. However, if the water heater is leaking from the bottom of the tank, the internal glass lining has likely cracked. This requires immediate water heater installation of a new unit. Turn off the water and power/gas to the unit and contact us right away to prevent flooding.
Garbage Disposal and Kitchen Plumbing
Why is my garbage disposal humming but not working?
A humming sound usually means the motor is getting power, but the flywheel is jammed. This is often caused by a hard object like a bone, fruit pit, or utensil getting stuck. Do not put your hand inside. Turn off the switch. We can safely unjam the disposal and reset the overload protector. If the motor has burnt out from the jam, we can provide garbage disposal replacement.
What should I not put down my garbage disposal?
To avoid a clogged kitchen sink fix, avoid putting the following items down the drain:
- Grease, oil, and fats (they solidify and clog pipes).
- Fibrous vegetables like celery, corn husks, and artichokes.
- Starchy foods like pasta, rice, and potato peels.
- Coffee grounds and eggshells (they create sediment).
- Non food items like glass, plastic, or metal.
Can you hook up my new dishwasher?
Yes, we offer dishwasher hookup plumber services. We ensure the water supply line is connected securely and that the drain hose is properly routed to the garbage disposal or sink tailpiece. Proper installation is critical to prevent leaks and ensure your dishwasher drains correctly.
My kitchen faucet is dripping. Can it be fixed?
Yes, a faucet dripping all night fix is one of our common services. We can repair the internal cartridge, washers, or O-rings to stop the leak. If the faucet is old or corroded, we can also perform faucet installation to upgrade the look and functionality of your kitchen.
Bathroom Fixtures and Toilets
Why is my toilet running constantly?
A running toilet is often caused by a worn out flapper that is not sealing the tank drain properly. It could also be a faulty fill valve or a float that is set too high. If your toilet keeps running what to do is contact us for a repair. A running toilet can waste hundreds of gallons of water a day, impacting your water bill.
My toilet is overflowing. What should I do?
If the water level is rising and threatening to spill over, locate the shut off valve on the wall behind the toilet and turn it clockwise to stop the water. If you cannot stop the water or if the toilet clogs frequently, you may need professional toilet clog repair. We can auger the toilet to remove obstructions or remove the toilet to check the trapway.
Do you install low flow toilets?
Yes, we install high efficiency toilets that use less water per flush. This is an excellent way to conserve water in the desert climate. We also install dual flush models. If you are interested in toilet installation, we can recommend models that provide strong flushing power while being water wise.
Can you fix a shower that has low pressure?
Low pressure in the shower can be caused by mineral buildup in the showerhead or a problem with the shower valve. We can descale or replace the showerhead. If the issue is with the mixing valve, we can perform shower valve replacement plumber services to restore proper flow and temperature control.
Pipes, Leaks, and Water Lines
What is a slab leak?
A slab leak is a water leak that occurs in the copper water lines running beneath the concrete foundation of your home. This is common in Glendale due to soil shifting and chemical reactions between the pipe and the concrete. Signs include warm spots on the floor, the sound of running water when taps are off, and unexplained moisture on baseboards. We specialize in slab leak repair and detection.
How do you find a hidden leak?
We use state of the art leak detection technology. This includes electronic amplification equipment that allows us to hear the frequency of escaping water behind walls or under floors. We also use moisture meters and line locators. This non invasive approach allows us to find the leak without tearing up your entire home. Once found, we perform the necessary pipe leak repair.
When should I consider repiping my house?
You should consider repiping services if:
- Your home has old galvanized steel pipes (which rust and restrict flow).
- Your home has polybutylene piping (which is prone to sudden rupture).
- You are experiencing frequent pinhole leaks.
- You have low water pressure throughout the house.
- Your water is discolored (rust colored water).
We can repipe your home with durable PEX or Copper piping to ensure a long lasting, leak free system.
Do you repair main water lines?
Yes, we handle main water line repair and replacement. If you have a wet spot in your yard or a high water bill, the line from the street to your house may be broken. We can excavate and repair the line or replace it entirely if it is deteriorated.
What is the difference between PEX and Copper?
Copper is a traditional metal piping that is durable and resists bacteria. PEX (cross linked polyethylene) is a flexible plastic piping that is easier to install, resistant to scale buildup, and holds heat better. Both are excellent choices. As a local plumber, we often recommend PEX for repiping projects in Glendale because it resists the corrosive effects of our local hard water and is less invasive to install in existing walls.
Local Glendale Plumbing Issues
How does hard water affect my plumbing?
Glendale has “hard” water, meaning it contains high levels of calcium and magnesium. This causes scale buildup inside pipes, water heaters, and fixtures. This scale reduces efficiency, lowers water pressure, and shortens the lifespan of appliances. We recommend routine plumbing maintenance to flush water heaters and clean fixtures. We can also install water softeners or conditioners to protect your entire plumbing system.
Why is my water pressure so high?
In some areas of the valley, the municipal water pressure is very high to ensure it reaches all homes. However, pressure above 80 PSI can damage your pipes and appliances. If you hear banging pipes (water hammer) or have recurring leaks, you may need a pressure reducing valve (PRV). We can test your pressure and install a PRV to regulate the water entering your home to a safe level.
What should I do about low water pressure?
If you have low water pressure plumber issues, check if it is affecting the whole house or just one fixture. If it is just one, it is likely a clogged aerator or cartridge. If it is the whole house, it could be a failed pressure regulator, a main line leak, or corroded galvanized pipes. We can diagnose the root cause and restore your pressure.
Miscellaneous Services
Do you install ice maker lines?
Yes, we install water lines for refrigerator ice makers and water dispensers. We use high quality copper or braided stainless steel lines to prevent leaks. We can also install water lines for coffee makers and pot fillers.
Can you move plumbing for a remodel?
Absolutely. We provide kitchen remodel plumbing and bathroom remodel plumbing services. We can relocate drains, vents, and water lines to match your new design. We work with homeowners and contractors to ensure the plumbing rough in is done correctly and passes inspection.
Do you inspect plumbing before buying a house?
Yes, we offer plumbing inspection before buying house services. A standard home inspector may simply check if the water turns on, but we can perform a camera inspection of the sewer line, check the water pressure, and inspect the water heater and pipes in detail. This can save you thousands of dollars by identifying hidden issues like root intrusion or slab leaks before you close on the property.
What is a backflow preventer?
A backflow preventer is a device that prevents dirty water from your irrigation system or home from flowing back into the clean municipal water supply. This is often required for commercial properties and homes with swimming pools or irrigation systems. We are qualified to install and test these devices.
Contacting Glendale Plumbing Pros
How do I schedule an appointment?
You can contact us through our website or give us a call to schedule plumbing services. We offer flexible scheduling to fit your busy life.
Do you offer quotes?
We provide honest assessments of your plumbing needs. Once our technician inspects the issue onsite, we will explain the problem and the solution clearly. We believe in transparency and providing value for our services.
Why should I choose Glendale Plumbing Pros?
We are dedicated to being the best plumbing company in the area. We combine technical expertise with exceptional customer service. We are:
- Local: We live and work in Glendale.
- Experienced: We have seen and fixed every type of plumbing problem.
- Comprehensive: From leak detection to fixture installation, we do it all.
- Reliable: We show up on time and stand behind our work.
Do not let plumbing problems disrupt your life. Whether you need a simple repair or a major installation, trust the experts at Glendale Plumbing Pros. Contact us today to get started.
Service Areas and Zip Codes
We are proud to serve the entire Glendale community and the surrounding valley areas. We bring our expert plumbing services to every neighborhood in the city.
Glendale, AZ Zip Codes:
85301, 85302, 85303, 85304, 85305, 85306, 85307, 85308, 85310, 85311, 85312, 85318
Surrounding Service Areas:
We also extend our professional services to nearby communities including Peoria, Sun City, Phoenix, and Avondale.
Nearby Zip Codes:
85345, 85381, 85382, 85351, 85373, 85031, 85033, 85037.
Plumbing Pro Services
Committed To Flowing Water & Peace Of Mind
Reliable plumbing solutions for residential and commercial needs. We ensure your pipes, drains, and fixures are working perfectly.
We Deliver Expert Results
Don’t gamble with your plumbing. We combine years of experience with modern technology to deliver lasting repairs and installations. Our team respects your time and your property.
- Fixture Installation
- Leak Detection
- Modern Diagnostics
- Drain Cleaning